Welcome to Scentside. These Terms of Service (“Terms”) govern your use of the website www.scentside.co.za and the purchase of products from our online store.

By accessing or purchasing from Scentside, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this website.

We sell all our fragrances in their original LIKED branded packaging

1. Disclaimers and Exclusions of Liability:

1.1. Designer Fragrances:

1.1.1. All fragrances are sold in their branded packages and bottles and they are completely sealed. However, in certain cases, the older designs of bottling and packaging are present and there might be slight deviations in packaging or product recipe.

1.1.2. Some of these fragrances have been in a longer period of circulation, therefore the scent may not last as long as the items you would purchase from the store, which you are used to (taking into consideration that these fragrances are priced at a fraction of the retail store price). Please also know that certain countries like Dubai have different recipes and include less alcohol in their recipes so the smell might be a bit more gentle or last for a little less time.

1.1.3. Do not draw comparison with the fragrances purchased from us to those in retail stores, due to the following:

• The fragrances are not manufactured locally and are imported from another country, without the consent of the intellectual property right owner;
• The fragrances are then sold to the public at a reduced price and without the usual guarantee and/or after sales service;
• Also, some manufacturers use varying alcohol bases (stated below);
• Kindly note that the fragrances are made in differing factories as original SA store bought fragrances and brought into South Africa as reject stock; and
• The fragrances are NOT labelled as fake fragrances, as fake fragrances are labelled incorrectly, and named differently.

1.1.4 These fragrances are imports that are reject stock, therefore small defects may be present.

1.1.5 In some cases, slight damage to the packaging.

1.1.6 In some cases, a cap that is not firm or tight may occur.

1.1.7 In some cases, incorrect branding.

1.1.8 In some cases, minor scratches.

1.1.9 These fragrances are NOT imported from China.

1.1.10 These fragrances are NOT water or oil-based fragrances.

1. Terms & Conditions:

2.1. The quality of the fragrance may vary. All brands do not have the same quality, as some brands have been circulating for longer periods than other fragrances, and we cannot always guarantee which fragrance/brand has been in a longer period of circulation or not.

2.2. You may purchase a fragrance, in which the quality of packaging may also be different, as the packaging may be an older design because designs get redesigned over time as well.

2.3. These are rejected fragrances. They are not store quality and neither are they store-purchased fragrances. However, these fragrances are still great value for money, as they are not remakes made in China.

2.4. It may happen in the case of imported fragrances from other countries, that the concentration levels of the fragrances may be different to that of the local fragrances that you would find in your local retail store. This is because they are manufactured in different manufacturing factories. They use varying alcohol bases around the world i.e. uses grape-based alcohol; Europe uses a potato-based alcohol (Vodka), and the USA uses a grain-based alcohol.

2.5. Reformulation of fragrances occurs often, which gives rise to a variety of vintages and batches, hence the same fragrance can vary in scent from one country to another, depending on where it was made or imported from. Therefore, in some instances, our fragrance may not last long as the local fragrance that you are used to.

2.6. We are not claiming that this would be the result of your purchase, however it could in some cases be the result.

2.7. These are imported fragrances. We cannot guarantee the result of the fragrance, since as these are fragrances are not purchased from a store but are imported as reject fragrances. We do not physically assess every box individually to see the cause of its reject.

2.8. All fragrances are premium alcohol-based fragrances.

2.9. A guarantee on items purchased cannot be granted that all fragrances purchased are reject free therefore the price has drastically been reduced and purchased on own risk and called rejected imported fragrances.

2.10 These are reject fragrances for consumers who do not wish to pay the high retail price, due to various reasons such as their own body chemistry whereby the alcohol is dissolved too quick into their skin leading to more than once spritz of the fragrance in a day or desire to purchase designer fragrances as gifts all year round. 

1. About Scentside

Scentside is an online retailer that sells original designer fragrances and footwear classified as reject, surplus, or clearance stock. These products may contain minor cosmetic defects, including but not limited to packaging damage, slight manufacturing imperfections, or surplus retail stock.

All products sold are authentic and contain the original ingredients, materials, or scent profiles as intended by the brand.

2. Product Condition Disclosure

By purchasing from Scentside, you acknowledge and agree that:

• Products sold may contain minor defects or packaging imperfections.

• Products may not be in perfect retail condition.

• Some items may be imported reject stock or surplus inventory.

• Defects may include packaging damage, scratches, cosmetic imperfections, or missing seals.

These conditions are the reason the products are sold at significantly discounted prices.

Customers are strongly encouraged to review the “What Are Reject Products” page before making a purchase.

3. Authenticity

Scentside sells original designer fragrances and products. While packaging may have defects, the contents and ingredients remain authentic.

Scentside is not affiliated, associated, authorised, endorsed by, or officially connected with the original brand manufacturers.

All trademarks and brand names belong to their respective owners.

4. Pricing and Availability

All prices listed on the website are in South African Rand (ZAR) unless otherwise stated.

Scentside reserves the right to:

• Change prices at any time

• Correct pricing errors

• Cancel orders due to incorrect pricing or stock availability

If an order is cancelled due to a pricing error, customers will receive a full refund.

5. Orders and Payment

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorised to use the payment method provided

• You understand the nature of reject or surplus products

Orders are only confirmed once payment has been successfully processed.

Scentside reserves the right to cancel suspicious or fraudulent orders.

What Are Reject Perfumes?

At Scentside, we offer customers the opportunity to purchase authentic designer fragrances at significantly reduced prices. These products are known as reject or surplus perfumes.

This page explains exactly what that means so you can shop with confidence.

What Are Reject Perfumes?

Reject perfumes are original designer fragrances that did not make it to retail shelves due to minor cosmetic or packaging imperfections.

These products are typically rejected by retailers or manufacturers for reasons such as:

• Damaged or imperfect packaging

• Scratches or marks on the bottle

• Missing protective seals

• Slight printing or label imperfections

• Overstock or surplus inventory

• Packaging that does not meet strict retail presentation standards

Despite these minor issues, the fragrance inside remains original and authentic.

Are The Fragrances Authentic?

Yes.

The fragrances sold by Scentside contain the original scent composition and ingredients as produced by the manufacturer. The rejection is typically related to appearance or packaging, not the fragrance itself.

This means you can enjoy the same scent at a fraction of the retail price.

Why Are They Cheaper?

Traditional retail stores require products to be in perfect condition for display.

If packaging has any defect or the product does not meet strict retail standards, it may be classified as reject or surplus stock and sold through alternative channels.

This allows customers to purchase genuine designer fragrances at heavily discounted prices.

What Should You Expect?

When purchasing reject perfumes, you should understand that:

• Packaging may not be perfect

• Boxes may be damaged or slightly worn

• Bottles may have small cosmetic imperfections

• Some items may not include a seal or outer packaging

• Products may be surplus or clearance stock

These factors do not affect the scent quality of the fragrance.

Important Disclaimer

By purchasing from Scentside, you acknowledge that:

• You understand the nature of reject or surplus products

• Items may contain minor cosmetic defects

• Products are purchased at your own discretion

Scentside makes no false claims or guarantees regarding packaging condition, as the purpose of these products is to offer authentic fragrances at affordable prices.

Perfect for Everyday Use or Gifts

Reject fragrances are perfect for:

• Everyday wear

• Personal collections

• Affordable gifting

• Trying new designer scents without paying full retail prices

You get the luxury scent experience without the luxury price tag.

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If you want, I can also help you create one more page that will dramatically increase trust and sales for Scentside, which many perfume websites use:

“Authenticity Guarantee” page.

This page reassures customers the perfumes are 100% original and not counterfeit, which is the biggest concern when people buy discounted designer fragrances online.

6. Returns and Refunds

Due to the nature of reject products, returns and refunds are limited.

Refunds or exchanges will only be considered if:

• The wrong product was sent

• The product was damaged during shipping

• The item received is significantly different from what was ordered

Minor defects, packaging imperfections, or cosmetic damage do not qualify for returns, as these are disclosed as part of the product condition.

Customers must report any issue within 48 hours of receiving the order.

For full details, please refer to our Refund Policy.

7. Limitation of Liability

Scentside shall not be liable for any:

• Indirect, incidental, or consequential damages

• Loss of profits or revenue

• Allergic reactions or personal sensitivities to fragrances

Customers are responsible for ensuring products are suitable for their personal use.

All products are purchased at the buyer’s own discretion.

8. Intellectual Property

All website content including text, images, logos, graphics, and designs are the property of Scentside unless otherwise stated.

Unauthorised reproduction, copying, or use of website content is strictly prohibited.

9. Website Use

You agree not to use this website to:

• Commit fraud

• Distribute malicious software

• Interfere with website security

• Violate any applicable laws

Scentside reserves the right to block or terminate access to users who violate these Terms.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

11. Changes to Terms

Scentside reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes have been posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of South Africa.

13. Contact Information

For any questions regarding these Terms, please contact:

Scentside
Email: support@scentside.co.za
Website: www.scentside.co.za